What is a New Guest Appointment?
A New Guest Appointment is a structured first visit designed to ensure your balayage, gray blending, or gray coverage is carefully planned before we begin. It includes preparation, consultation, and personalized service.
Who Should Book a New Guest Appointment?
Anyone new to Pura Vida in Ann Arbor seeking balayage, dimensional color, gray blending, or gray coverage should start here to ensure adequate consultation time and predictable results.
Start Here If You're Looking For:
- •Balayage in Ann Arbor
- •Dimensional highlights
- •Gray Blending
- •Gray Coverage or root touch-up
- •Low-maintenance color that grows out seamlessly
Why We Begin With Listening
We practice:
Focused listening — full attention.
Guest-centered listening — understanding before recommending.
Non-judgmental listening — no assumptions or shaming.
This ensures your result is aligned, predictable, and designed for real life.
Listening is not a formality — it's our method.
What to Expect
Select Your Appointment
Choose the appointment that best matches your goal:
- Dimensional Color (for balayage, highlights or lowlights)
- Gray Blending (for soft, natural diffusion)
- Gray Coverage (for consistent root coverage)
- Haircut (for reshaping, movement, or a fresh start)
- Cezanne Keratin Treatment (for smoothing, frizz reduction, and manageability)
Selecting the correct appointment ensures we reserve adequate time for thoughtful consultation and personalized service.
Not sure which to choose? Start with the closest match — we'll guide you during your consultation.
Choose Your Stylist & Complete Your Color Planning Form
Select the stylist whose experience and aesthetic align with you.
Before your visit, complete a brief Planning Form. This allows us to:
- Review inspirational photos
- Understand your hair history
- Clarify maintenance preferences
- Prepare safely for drying, aging, or previously treated hair
Your form is reviewed within our consultation framework so your appointment begins with clarity, preparation, and aligned expectations.
Listening begins before you arrive.
Every appointment follows a shared consultation approach, so your service is clear and aligned before it begins.
Consultation Before We Begin
When you arrive, we begin with focused, guest-centered, non-judgmental listening.
We:
- Confirm your goals
- Assess undertone, density, and natural movement
- Discuss maintenance expectations
- Reflect back what we hear
Only once alignment is clear do we begin your service.
This process ensures predictable results, seamless grow-out, and long-term hair health.